"In these moments of real stress for community members, we can mobilize our hosts," Ellie Mertz says.

An Airbnb customer who was initially denied the rebooking of her Airbnb reservation under a “major events” policy near the ...

She got burned. Airbnb guest Ana Mostarac claimed that the company refused to refund her after she attempted to cancel her ...

In these cases, hosts and guests can cancel eligible stays without consequence and receive full refunds (or partial refunds ...

As devastating wildfires have gripped Los Angeles, an unexpected alliance has emerged as a beacon of hope. Airbnb has joined ...

A life coach and a healer checked into a Boynton Beach Airbnb for a three-day, psychedelic drug trip. Then one tried to kill ...

Airbnb will work with 211 LA to identify residents in need of temporary housing and connect them to accommodations offered ...

One Aussie, though, has gotten quite the rude awakening from a list provided to them by a local Airbnb host, which contains ...

As tens of thousands seek shelter from the wildfires ravaging Los Angeles, the short-term rental site Airbnb has made free ...

As multiple fires continue to spread through Los Angeles, Airbnb will offer free temporary housing for displaced residents.

Airbnb has refunded customers asking for refunds after canceling trips because of the Pacific Palisades fires.

The address for a new exhibition in London’s East End sounds just like an Airbnb address—which is exactly what it is. *New* ...