The CFPB sued Capital One this week, accusing it of "cheating" customers out of interest payments.
Capital One is under fire for offering paltry savings account rates to current customers. Here’s what you need to know.
The Consumer Financial Protection Bureau says millions of customers lost out on $2 billion in interest payments.
"Guess I'll be eating ramen again tonight," tweets one customer on third day of issues linked to a data-center power outage.
Capital One Financial Corp. misled customers when it rolled out a new savings account with a higher interest rate it didn’t ...
Capital One officials are working to fix a website outage that has blocked customers from accessing their funds.
At a 0.5% APY, which Capital One offers on the original 360 Savings accounts, it produces even less. Some megabanks can offer savings accounts with rates as low as 0.01% or 0.02%, according to ...
Issuers need to think about rewards programs with the same level of rigor as they do for things like interest rates and fees.