Strategy+Business3y
A CIO's View of the Balanced Scorecard
When Robert Kaplan and David Norton published “The Balanced Scorecard: Measures that Drive Performance” in the Harvard Business Review in 1992, the idea of measuring business performance from ...
JSTOR Daily3y
Evaluating the State of the Employment Relationship: A Balanced Scorecard Approach Built on Mackenzie King's Model of an Industrial Relations System
London: Oxford University Press. Huselid, Mark, Brian Becker, and Richard Beatty (2005) The Workforce Scorecard. Boston: Harvard Business School Press. Kaplan, Robert and David Norton (1992) "The ...
Opinion
Business Daily Africa5dOpinion
Theory of change in management
The Theory of Change (ToC) comes in as one is developing one’s strategy, and it links cause-and-effect relationships between what one does and the outcome.
Harvard Business School9y
Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at Store24
Campbell, Dennis, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan. "Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at ...
Harvard Business School7y
Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard
Datar, Srikant M., Marc J. Epstein, and Jeremy Cott. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Case ...