If you're running an e-commerce website, you need a customer service team. And if you're running an online shopping juggernaut like eBay, you need a big customer service team. Luckily, that's what ...

Opinions expressed by Forbes Contributors are their own. Shep Hyken is a customer service/CX expert, author & keynote speaker. eBay is an online auction and retail marketplace where customers have ...

For the fastest support, don't use the main customer service number, but instead take a minute to describe your issue via the site to get connected to the right department. 1. Log into your eBay ...