Witnesses have described their helplessness and horror over people screaming for help and jumping out of windows as flames tore through a 12-storey hotel at a popular Turkish ski resort. The fire at the Grand Kartal Hotel in Kartalkaya in the north-western Koroglu mountains on Tuesday left at least 76 people dead and 51 injured.

They included: A business school dean and his daughter. A 10-year-old competitive swimmer and her mother. Sixth- and ninth-grade siblings and their mother; the father survived. Brothers who were managers at an energy company, and one son each. An orthodontist, her husband and their two children. Two cooks who worked in the hotel.

Witnesses say guests at a ski resort hotel in Turkey tried to escape a deadly fire with ropes and sheets hung from windows.