As flames tore through a 12-story hotel at a popular ski resort in northwestern Turkey, friends Esra Karakisa and Halime Cetin stood helpless as the horror unfolded before them, with people leaning out of smoke-filled rooms pleading for help and others making the harrowing decision to jump.

A fire at a ski resort hotel in Turkey's Bolu mountains killed 76 people and injured 51 others on Tuesday, forcing panicked guests to jump out of windows in the middle of the night.