Strategy+Business3y
A CIO's View of the Balanced Scorecard
When Robert Kaplan and David Norton published “The Balanced Scorecard: Measures that Drive Performance” in the Harvard Business Review in 1992, the idea of measuring business performance from ...
Harvard Business School9y
Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at Store24
Campbell, Dennis, Srikant M. Datar, Susan L. Kulp, and V.G. Narayanan. "Testing Strategy with Multiple Performance Measures: Evidence from a Balanced Scorecard at ...
Kellogg School of Management5d
Balanced scorecards to drive the strategic planning of family firms
Citations: Craig, Justin B., K. Moores. 2005. Balanced scorecards to drive the strategic planning of family firms. Family Business Review. (2)105-122.
Nigerian Tribune on MSN13d
Metrics versus value
In this article, we shall be looking at business success from two perspectives, namely: (a) impact of performance measures or metrics and (b) impact of robust value to customers.Thirty-one years ago, ...
The Manila Times on MSN23d
Incorporating balanced scorecards
T HE Balanced Scorecard (BSC) has emerged as a pivotal strategic management tool, gaining significant traction in both private and public sectors in the Philippines. Developed in the early 1990s ...
Harvard Business School7y
Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard
Datar, Srikant M., Marc J. Epstein, and Jeremy Cott. "Verizon Communications, Inc.: Implementing a Human Resources Balanced Scorecard." Harvard Business School Case ...