Xfinity, a brand owned by Comcast, provides a wide range of communication services, including cable TV, internet, home phone, ...

Wondering if Amazon offers work from home opportunities? They do! Amazon regularly hires remote workers for customer ser ...

Satellite connectivity is heating up in 2025. Carriers, phone-makers and satellite networks are rushing to support texting ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

The FCC has proposed a $4,492,500 fine against VoIP service provider Telnyx for allegedly allowing customers to make ...

Barclays has paid out over £2,000 to a customer who repeatedly complained staff had misgendered them. The customer, who identifies as female, but asked no titles or pronouns be used to address them, ...

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

“This is the worst company I have ever had the misfortune to deal with,” one reader wrote. Another said: “It’s totally impossible to get any sense out of British Gas.” In the 18 months to July last ...

VoIP (Voice over Internet Protocol)—a flexible, cost-effective solution that uses the internet to handle calls, video ...

Retailers in a small New South Wales town need to walk customers "down the street" to get connection for their EFTPOS ...

Imagine a world where every time you speak on the phone, an AI-powered machine is on the other end. That reality isn't far ...

We've all done it - shouted "customer service representative!" at the phone until we were finally given the chance to speak ...