Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

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Italy’s data protection authority on Thursday blocked access to the Chinese AI application DeepSeek to protect users' data ...

OpenAI has recently launched the ChatGPT Gov, the company's tailored version of ChatGPT, for the US government.

Some mistakes are inevitable. But there are ways to ask a chatbot questions that make it more likely that it won’t make stuff ...

The 44-year-old California chain called Pizza My Heart now lets you text a number and chat with an artificial intelligence ...

Previously little-known Chinese startup DeepSeek has dominated headlines and app charts in recent days thanks to its new AI chatbot, which sparked a global tech sell-off that wiped billions off ...

Today, as the Federal Reserve emerges from its latest policy meeting with a well-anticipated stay-put stance, there’s plenty ...

AI chatbots have changed the way we work, think through problems, and discover information. While Apple Intelligence doesn’t offer ...

Meta AI chatbot is becoming more useful with the company’s latest AI update, with the introduction of the new Memory Boost ...

Asked about sensitive topics, the bot would begin to answer, then stop and delete its own work. It refused to answer questions like: “Who is Xi Jinping?” ...

Technology stocks were rocked to their core Monday after claims made by a Chinese start-up threatened to upend the existing ...