As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his ...

The Forest Preserve District of Kane County will host a free senior stroll from 10 a.m. to noon Thursday, Feb. 6, from the ...

PowerSchool is notifying people impacted by the recent cybersecurity incident and is offering two years of free identity protection services for all current and ...

The call center where he works caters to broadband service ... But to be sure, technological advancements will still result in job losses. The same IBPAP survey estimates about 8% of companies ...

Eminent Electricity Distribution Ltd (EEDL), a subsidiary of CESC Ltd, will take over electricity distribution in Chandigarh, ensuring efficient power solutions while safeguarding employees' job ...

Welcome to the TTM Technologies Inc. Fourth Quarter 2024 Financial Results Conference Call. [Operator Instructions] As a reminder, this conference is being recorded today, February 5, 2025. Sameer ...

Disability and civil rights advocates criticized Trump for implying the plane crash could be connected to government diversity programs.

The Seahawks made their big coaching move of the offseason, hiring Klint Kubiak as offensive coordinator. As the dust begins ...

Warming centers and respite spots are available across metro Detroit as cold winds sweep across the region this week.

Jayne Downing is retiring after 27 years as executive director of the nonprofit organization that supports domestic violence ...

SCOTTSDALE, Ariz., Jan. 30, 2025 (GLOBE NEWSWIRE) -- (“TPI”) (Nasdaq: TPIC) today announced that the company will release ...