The external customer may be king most of the time, but it is the internal customer (the employee) that constitutes the kingmaker through continuous, innovative and agile value creation that keeps ...

Books & the Arts / In the first English translation in half a century, Paul Reitter and Paul North distill the essence of the ...

Donald Trump says “tariff” is the most beautiful word in the dictionary. He is using tariffs to make American imperialism ...

THIRUVANANTHAPURAM: In a moment of levity, M V Govindan said he only started to laugh after being elected CPM state secretary ...

It seems the notion that always holds customers superior to other agencies in the chain of value creation and consumption was ...