The young family moved to Vacaville, where Michael had relatives and a job repairing telephones ... “I need an ambulance,” Head reportedly told a 911 dispatcher moments later.

Two days after Heather Gonzalez’s sixth birthday, her mother walked out the door for the final time. As far as anyone knows, 27-year-old Teresa Wismer McKinley was headed to Peña Adobe, a park not far ...

As county 911 dispatcher reach their limits on ovetime, Branch County explores temporary contracts for services.

You guys have had a lasting impact on me. I’m not going to forget it,” the dispatcher Jonathan DuBois told the family.

The Lake County Council agreed to reallocate $600,000 to hire 12 contracted emergency dispatchers to try to alleviate the ...

CROWN POINT — Lake County is preparing to hire 12 contracted 911 ... dispatchers, who he said are struggling with the burden of forced overtime in what already is an extremely stressful job.

Bartels resigned as a 911 dispatcher for Gallia County on Nov. 8, 2022. Court records say someone set at least 17 fires in the days that followed. Witnesses spotted Bartels near where a fire ...

"OK. Take a deep breath," Fights said. "You guys are doing a great job." This type of emergency was a first for the 22-year-old dispatcher who has been on the job a little more than two years.

Court records say that within an hour, a fire was reported in the forest in that area. Bartels resigned as a 911 dispatcher for Gallia County on Nov. 8, 2022. Court records say someone set at least 17 ...

A North Texas 911 ... as a dispatcher to stay calm and focused in the aftermath of this tragedy. While the road to recovery will be challenging, she remains hopeful. "I feel like with my job ...

Luke Batzel was hailed as having more than a job at saving lives, but a calling, when he was honored by the Wayne County commissioners Jan. 23 for his 10 years as a 911 emergency dispatcher.