The mayor cautioned that while all calls will be answered, "some callers may experience a brief delay before reaching an operator." ...

As county 911 dispatcher reach their limits on ovetime, Branch County explores temporary contracts for services.

Ex-sheriff's Deputy Sean Grayson, 30, faces a first-degree murder charge in the shooting, which happened last summer in Springfield, Illinois.

Besides education and the job market, artificial intelligence has the potential to dramatically change how authorities ...

Discover how nurse navigation programs are revolutionizing emergency response by coordinating with 911 dispatch centers, reducing ambulance usage ...

You guys have had a lasting impact on me. I’m not going to forget it,” the dispatcher Jonathan DuBois told the family.