In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

Lyft partners with AI startup Anthropic to enhance rideshare experience with innovative AI-powered solutions for riders and ...

Barclays has paid out over £2,000 to a customer who repeatedly complained staff had misgendered them. The customer, who identifies as female, but asked no titles or pronouns be used to address them, ...

The FCC has proposed a $4,492,500 fine against VoIP service provider Telnyx for allegedly allowing customers to make ...

Gmail users are being asked to secure their accounts and remain vigilant as a series of highly sophisticated AI-driven scams ...

Wondering if Amazon offers work from home opportunities? They do! Amazon regularly hires remote workers for customer ser ...

Satellite connectivity is heating up in 2025. Carriers, phone-makers and satellite networks are rushing to support texting ...

One of the biggest advantages of private aviation is that the customer can choose a jet to suit their purposes, prioritizing ...

It was madness at McDonald’s. A brawl over burgers went viral on social media. Cell phone video obtained by FOX13 documents a customer who is accused of jumping through the window and attacking ...

Scammers are using a scheme to defraud people by claiming that their electricity meter needs to be replaced due to the ...