Consider this surprising statistic from our annual customer service research: 46% of U.S. consumers are willing to pay more ...

In today’s highly competitive market, businesses are constantly searching for effective ways to engage consumers and build ...

To drive sustainable growth, brands must shift from isolated transactions to lasting customer relationships. This requires a ...

Shopify closed out 2024 with a bang, launching their ‘25 Winter Editions with a whole host of impressive updates. Most ...

Taco Bell’s parent company is leveraging loyalty programs and AI-driven personalization in pursuit of higher digital sales.

Loyalty programs are a staple in many industries, but they’re taking on a whole new meaning in the world of arts, ...

Thinking about going green with your business? You’re not alone. More and more entrepreneurs are looking to make a positive impact on the environment while also turning a profit. Whether you’re ...

Franchise owner and some of her West Caldwell stylists Logan, West Caldwell's first customer and his family The families in West ...

Sumit Israni, MD of Geetanjali Salons, takes the spotlight on Retail Stroll, powered by #ETRetailGIRS 2025! In this exclusive ...

Square, the technology company that makes commerce and financial services easy and accessible, has today released early insights from its forthcoming annual ...

Square, the technology company that makes commerce and financial services easy and accessible, today released early insights from its forthcoming annual Future of Commerce report, providing a unique ...

Hanoi's beauty industry is booming in the lead-up to Tet, with salons crowded and services running late into the night to ...