Canary Technologies, the hospitality industry's leading Guest Management System, today announced the launch of its AI Voice platform, an end-to-end suite of AI-powered hotel assistants that handle ...

This is my 33rd Super Bowl. The first one also was in New Orleans. I spent this week with the Philadelphia Eagles and Kansas ...

A hotel front desk worker was caught off guard when a routine check-in question resulted in an unusually hostile response. The employee, who shared the story on Reddit this week, explained that the ...

The Beachcomber and the Bellwether Beach Resort, two staple St. Pete Beach hotels, won’t open until summer due to damage ...

and JW Marriott Bengaluru. The Ritz-Carlton, Doha appoint Ikrami Boussaadia as executive assistant manager in charge of rooms. Boussaadia, started at the hotel as a front desk agent in 2011. Over the ...

Two Saskatchewan families want their nightmare stay at a resort in Mexico to serve as a warning for other travellers.

In early 2024, Marriott replaced Suite Night Awards with Nightly Upgrade Awards. Now, you can use Marriott Nightly Upgrade Awards at select properties to confirm a suite or other upgraded room type.

Now, big hotel companies like Hilton, Hyatt and Marriott have debuted their own ... alongside resort-level services such as a 24-hour front desk and on-site dining. For travelers seeking group ...

A luxury Cancun resort is being slammed by two Canadian families who claim they were pressured by staff to sign an NDA in ...

Be sure to book directly from the hotel’s website, app, call center or even at the front ... Marriott Bonvoy. Marriott occasionally offers targeted promotions to specific members. You can check ...