The Nearshore Nexus, the premier event for BPO and technology services leaders in America’s nearshore, has now moved to Miami ...

Mexicans have largely dismissed President Donald Trump's executive order renaming the Gulf of Mexico as the Gulf of America.

Global business process outsourcing (BPO) operator TaskUs is under scrutiny in India following the abrupt termination of over 300 employees at its facility in Indore, a city in the state of Madhya ...

Patrick Casserly, a trailblazer of Jamaica’s business process outsourcing (BPO) industry, passed away recently at the age of 58 after a prolonged battle with cancer, leaving the industry and wider ...

Increasing workloads of the AI-adoption era can be facilitated for tech professionals with more structural, housekeeping ...

Equisoft, which has strong presence in Latin America, has acquired Atlanta-based VisCalc in a move to enhance its ...

Peru stands out for its tough stance—remote work is almost extinct. Barely 10% of service sector workers still work from home ...

Workplace harassment is an undeniable reality. But can a Latin American nation hold accountable the CEOs and executives of ...