Our Customer Service Department business hours are 7 a.m. to 7 p.m., Monday through Friday except holidays. We al so offer account self service functions that are available 24/7. View contact information for CenterPoint Energy or submit an online request.

To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information.

To report an electric power outage or emergency call 713-207-2222 or 800-332-7143. In case of a natural gas emergency, leave the area immediately and contact us from a secure location via telephone. CenterPoint Energy does not generate or sell electricity to end-use customers.

For urgent matters, please call customer service. View contact information for CenterPoint Energy or submit an online request.

To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information.

CenterPoint Energy, Inc. 1111 Louisiana Street Houston, Texas 77002. Mailing Address: CenterPoint Energy, Inc. P.O. Box 4567 Houston, Texas 77210-4567

To make a payment by mail, make checks payable to CenterPoint Energy and allow five business days for delivery. Select the mailing address below which corresponds with the location of the service address.

Customer Service Questions or Concerns: To contact CenterPoint Energy about your bill or service, visit CenterPointEnergy.com or call 800-227-1376 between 7 a.m. and 7 p.m., Monday through Friday. Authorized pay sites are available in your neighborhood for your convenience.

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