1 day ago · Select Surface . 6. Select category . 7. Select the type of Surface you need help with . 8. Click the Confirm button . 9. You should be able to chat with an agent or get a phone call back. Note: If this process does not work for you in the USA during the hours stated above, please start a new thread and post in the appropriate Surface topic.

Sep 29, 2018 · When the Surface generates heat, you should see an icon of a thermometer. This is the indicator that it is overheating. You can also check Task Manager (Ctrl + Shift + Esc) and click on the CPU column to see which programs may be consuming the device's resources, thus, causing the device to heat.

Run Surface Diagnostic Toolkit and check for Windows Update. Restart the Surface after installing updates. Update drivers and firmware. Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Go to Download driver and firmware for Surface, choose (your Surface model) then click Download.

Nov 26, 2024 · Unplug your Surface and detach the Cover. Make sure there's no debris, damage or anything that may inhibit a connection. Force your Surface to restart. Select Start > Power > Shut down and wait for your Surface to shut down. Now, press and …

Feb 16, 2023 · Use a USB recovery drive to reset your Surface: Shutdown the Surface. Insert the USB recovery drive into the USB port. Press and hold the volume-down (-) rocker. Press and release the power button. When the Surface logo appears, release the volume-down (-) rocker. Surface will start the recovery software on the USB recovery drive

Mar 8, 2024 · For Surface recovery, you can also create a USB recovery drive. Remember that booting from a USB device won’t refresh or reset your Surface—it simply allows you to choose an alternative startup option. For more detailed information, you can refer to this article, Boot Surface from a USB device - Microsoft Support. Kind regards, Lavenia

Jun 13, 2018 · I purchased a surface laptop 2 days ago. I have Chrome on all other computers in the office. and I cant seem to install Chrome on this new laptop. It will download Chrome but then it will not Run the installation.

Dec 6, 2018 · Friend trying to put icon from a website on her desktop for easy access. On my computer you just highlight URL and drag to desktop. Hers won't do it! Brand new computer, so I'm assuming latest MS OS.

Feb 3, 2022 · my pc has decided that my computer is in a different city from where I am. How do I get it to recognize my location. I have already gone into settings and the default location is set correctly.

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